How can we help you today?
Find answers to common questions or reach out to our support team — we're here to help.
Get in Touch
Browse by Topic
Frequently Asked Questions
Orders & Delivery
4How long does delivery take?
Typically 10 minutes to 2 hours depending on your location and selected slot. You can track your order in real-time from the My Orders page.
Can I change my delivery address after placing an order?
Yes, if the order hasn't been picked up yet. Contact support immediately via chat or phone to update the address.
What if an item is missing or damaged?
Raise a support ticket from your order page within 24 hours and we'll resolve it with a refund or replacement.
Do you deliver to my area?
We currently deliver across major cities in India. Enter your pincode at checkout to check availability.
Payments & Refunds
3What payment methods do you accept?
We accept UPI (GPay, PhonePe, Paytm), Credit/Debit Cards, Netbanking, and Cash on Delivery (COD) for orders under ₹5000.
Do you offer refunds?
Yes, for cancelled or undelivered orders, refunds are processed within 3-5 business days to your original payment method.
Is my payment information secure?
Absolutely. All transactions use 256-bit SSL encryption and are processed through PCI-DSS compliant payment gateways.
Account & Profile
3How do I reset my password?
Click 'Forgot Password' on the login page, enter your email, and follow the reset link sent to your inbox.
How do I save my addresses?
During checkout, your address is saved automatically. Manage them from Account › Addresses.
Can I delete my account?
Yes, contact support to request account deletion. Data will be removed within 30 days.
Still need help?
Our support team is available 9 AM – 9 PM, 7 days a week. We typically respond within 5 minutes.
Fast Response
Under 5 minutes
Secure Support
Privacy protected
4.8 Rating
12,000+ reviews
98% Resolved
First contact